Returns & exchanges

If your robe isn’t right, we’ll help you sort it out.

Returns within 30 days

Request a return within 30 days of delivery. The robe needs to be unworn, and return shipping for refunds is paid by the customer.

Free exchanges

Prefer a different style? Exchanges are free. Please get in touch before sending anything back so we can set it up.

How to start

Email cozycrownsupport@gmail.com with your order number and what you would like to return or exchange. We’ll send you the instructions and the return address.

Questions? Email cozycrownsupport@gmail.com. We usually reply within one business day.