Shipping & delivery

Here is exactly what happens after you order.

When does my robe ship?

Robes are made in batches, so yours is finished and shipped within 2 weeks of your order.

How long is delivery?

After it ships, delivery takes 6–9 business days, not counting weekends and public holidays. Shipping is free on every robe.

Tracking

You get your tracking number by email within 1–2 business days, on the day your shipping label is created. It shows “label created” until your robe leaves production and the carrier scans it. Nothing is wrong, and updates begin once it is moving.

Delays

Delivery dates are estimates, and carriers can run late. If you need help, email cozycrownsupport@gmail.com with your order number.

Questions? Email cozycrownsupport@gmail.com. We usually reply within one business day.